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Refund Policy

Last updated: 12 May 2026

EasyDocs sells downloadable digital document templates and optional fill-and-sign services.

Digital Downloads

When you choose immediate access to a digital download, you acknowledge that your statutory 14-day cancellation right may be lost once the download is supplied.

Defective or Misdescribed Files

If a file is defective, inaccessible, missing, or materially not as described, contact us and we will provide a replacement, fix, or refund where appropriate.

Before Download

If you purchased by mistake and have not accessed or downloaded the file, contact us as soon as possible and we will review the order.

How To Request Help

Email info@easydocs.uk with your order email, document name, and a short description of the issue.